FESTIVAL PASS FAQ

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How do Festival Passes work?

Your Festival Pass gives you access to almost all the public ticketed events at this year’s festival. As a pass holder, you will receive an email when the events go live, asking you to select which screenings you want to attend. Once you have made your selection, please visit the Chapter Box Office where you will be given free tickets to all the events you have selected. You can do this on the day you arrive at the festival.

 

What if I change my mind after I collect my tickets?

If you can't make it to an event you've collected a ticket for, return it to Chapter's Box Office (or call them on +44 (0)29 2030 4400 to let them know) and your ticket for that event will be released so another festival-goer can enjoy it.

If you decide you want to go to a CAF event that you didn't claim a ticket for when you collected your Festival Pass, just go to Chapter's Box Office and collect a free ticket for that event with your Festival Pass.

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What if an event is sold out?

All ticket holders need to be in their seats 5 minutes before the event/screening begins, because if the event is sold out, we will allow pass-holders to take any remaining seats on a first-come-first-served basis.

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Can I buy tickets to individual events if I don't want a full pass?

Yes - tickets for individual events will go on sale when our full programme and festival calendar is released in March.

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I'm only coming for a day or two – can I buy a day pass?

We can't offer day passes, so for those who are only able to attend one or two days of the festival, we recommend purchasing individual tickets for each event you want to attend. These will be available when our full programme and festival calendar is released in March.

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How much will individual tickets cost?

We keep our tickets and passes as low-cost as possible to try and be as accessible as we can. Full-price tickets for individual events will cost between £4 and £10, and concession price tickets will cost between £3 and £7. 

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GROUP BOOKINGS

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If you're coming to Cardiff Animation Festival as part of a university group or other big group of 10 or more people, speak to us about group booking discounts - just drop us an email to festival[at]cardiffanimation[dot]com, let us know a bit about your group and how many people you expect will be coming.